Our
Policies
Our designs are all handmade especially for each customers'
order.
Please allow a delivery time of up to 2 to 3 weeks. This, of course,
is idictated by the
‘season’ and in many cases, delivery can be made much
sooner. We often try to make
extras of popular items to have on hand so it's best to call us and
see what we have if
you need a quick delivery. Please call us and ask about current delivery
times.
We ship all orders complete, and if we are unable to ship complete
we will contact
you and give you an option for a split shipment.
For Payments We accept :
Paypal payments, OR
American Express, and Mastercard & Visa.
You can fax your credit card # , exp date, credit card billing address
and the
Signature Panel Code to our tollfree fax line 888-662-6389
Since each item is made especially for each customer there are no
returns or
exchanges without prior written consent. All claims must be made within
5 days
upon receiving order. Damage claims please keep all the packaging
and contact us,
we will contact UPS and they may want to inspect it.