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Our Policies

Our designs are all handmade especially for each customers' order.
Please allow a delivery time of up to 2 to 3 weeks. This, of course, is idictated by the
‘season’ and in many cases, delivery can be made much sooner. We often try to make
extras of popular items to have on hand so it's best to call us and see what we have if
you need a quick delivery. Please call us and ask about current delivery times.
We ship all orders complete, and if we are unable to ship complete we will contact
you and give you an option for a split shipment.

For Payments We accept :
Paypal payments, OR
American Express, and Mastercard & Visa.

You can fax your credit card # , exp date, credit card billing address and the
Signature Panel Code to our tollfree fax line 888-662-6389

Since each item is made especially for each customer there are no returns or
exchanges without prior written consent. All claims must be made within 5 days
upon receiving order. Damage claims please keep all the packaging and contact us,
we will contact UPS and they may want to inspect it.


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Wholesale Crafts
Access to the site is free for retailers.
Once logged on, you can search for me Artist #20855


Copyright © 2004 Nanette Orijinels. All rights reserved.
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